The following information is provided in accordance with art. 13 of Legislative Decree n.°196/2003 and the Regulation (EU) 2016/679 of the European Parliament and of the Council.
The data controller is Risolviamo s.r.l. - Corso Trieste, 23 - 10129 Torino. Risolviamo reserves the right to update this privacy notice if new features are added to the site, in full compliance with applicable law. In case of doubt, please contact the data controller sending an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it.
Data provided voluntarily by the user
The optional, explicit and voluntary sending of e-mails to the addresses indicated on this site or the completion of specific forms, involves the subsequent acquisition of the sender's address and personal data necessary to respond to requests and / or provide the requested services, as well as any other personal data included in the message (and in the attachments thereto) or in the appropriate forms. The data will be processed to respond to requests and / or provide the requested service.
Use of cookies on the site
This document provides information about the use of cookies and how to manage them. To preserve the privacy of the user, according to the European Regulation, cookies are not set until the user click the button "I agree" on the black banner at the top of the page. Anyway, in every moment the user can delete the set cookies following the instructions of paragraph "How to manage cookies?". Please notice that not acceptance of cookies may prevent access to certain services, as embedded videos, streaming services, subscription to third-party newsletters.
What are cookies?
Cookies are small data units that are stored on your device by the web sites you visit. Their purpose is to recognize the device you used to access the web site. A cookie usually contains the name of the server it was sent from, expiry date and a randomly generated unique ID. Cookie expiry date depends on the type of the cookie. "Session" cookies are stored for the duration of a single online session, while "persistent" cookies are stored until they expire or are deleted by the user.
Why do websites use cookies?
Cookies and similar technologies help web site operators to provide more user-friendly online services and ensure improved web site performance. Mandatory cookies that are required for correct operation of web sites and functionalities enable delivery of user-friendly online services (e.g. user identification, login, etc.) and ensure that your account is protected.
Cookies are used to store information about language selection, the tab you are currently viewing, font size, language, etc. Session cookies are usually deleted immediately after you close your browser. Cookies for improving web site performance are designed to log browsing history and the interaction with the web site, which enables us to improve the web site design and user experience.
Cookies used by this website
These cookies, also known as technical cookies, are used by our website:
| Cookie name | Type | Description / Purpose |
| 048808540440f1ee8bb63754989272e9 | session cookie | Session cookies installed by the CMS |
| fa189371a5176891ad4174d3627923eb | session cookie | Session cookies installed by the CMS |
| 2de18a6aa701106d8185695bfded3ea4 | session cookie | Session cookies installed by the CMS |
| 33aa0285e02a24beb5987d173f065445 | session cookie | Session cookies installed by the CMS |
| cb-enabled | persistent cookie | This cookie is used not to show cookie privacy banner |
Cookies remember your settings and experience to facilitate your browsing and save time when you next visit our web site by displaying personalized content (e.g. chosen language settings). They also help us track user behavior and adjust the content to ensure it is relevant and suited to your needs.
Also on the website you can find third-party cookies to integrate external services necessary to improve the enjoyment of the site and to increase the functionality expected by users.
What are third-party cookies used?
Google Analytics Google
This website uses Google Analytics cookies to collect statistical aggregate datas on user behavior. These cookies can not be used to identify specific users. For more information about the use of Google Analytics cookie go to http://www.google.it/policies/privacy/. Google provides a plugin for browsers in order to stop the collection and the use of cookies where the statistic service is active. For more information you can visit the page https://tools.google.com/dlpage/gaoptout . Google Analytics cookies are identified as:
| Cookie name | Type | Description / Purpose |
| __utma | persistent cookie | It is used to calculate new and returning visitor statistics. It is used by Google Webmaster and Analytics |
| __utmb | persistent cookie | t takes a timestamp of the exact moment in time when a visitor enters a site |
| __utmc | persistent cookie | It counts the duration of a session/visit of a user. It is used by Google Analytics |
| __utmt | persistent cookie | It is used to throttle request rate |
| __utmz | persistent cookie | This cookie identifies the source of traffic to the site - so Google Analytics can tell where visitors came from when arriving on the site |
| _ga | persistent cookie | Cookie utilizzato per individuare gli utenti |
Cookies by Google Maps and other Google services
This website uses Google Maps and other Google services. The cookies are identified as:
| Cookie name | Type | Description / Purpose |
| 1P_JAR | persistent cookie | It stores the preferences and information of users each time they visit web pages containing a Google service |
| APISID | persistent cookie | It stores the preferences and information of users each time they visit web pages containing a Google service |
| CONSENT | persistent cookie | It stores the preferences and information of users each time they visit web pages containing a Google service |
| DSID | persistent cookie | It stores the preferences and information of users each time they visit web pages containing a Google service |
| HSID | persistent cookie | It stores the preferences and information of users each time they visit web pages containing a Google service |
| IDE | persistent cookie | It stores the preferences and information of users each time they visit web pages containing a Google service |
| NID | persistent cookie | It stores the preferences and information of users each time they visit web pages containing a Google service |
| SAPISID | persistent cookie | It stores the preferences and information of users each time they visit web pages containing a Google service |
| SID | persistent cookie | Remember the preferences of the user settings (eg zoom level set) |
| SIDCC | persistent cookie | Security cookie to protect users data from unauthorised access |
| SSID | persistent cookie | Remember the preferences of the user settings (eg zoom level set) |
Facebook cookies
Some social plugin Facebook are embedded in the site. Cookies from Facebook are used for the proper functioning of the plugins. You can find more information on the Facebook cookie policy page. Cookies are setting from different domains:
| Cookie name | Type | Description / Purpose |
| c-user | session cookie | They collect data to identify the Facebook user ID of those who visit the page, allow you to control the "Follow us on Facebook" and "Like" buttons, collect the language settings and allow you to share the page |
| datr | persistent cookie | They collect data to identify the Facebook user ID of those who visit the page, allow you to control the "Follow us on Facebook" and "Like" buttons, collect the language settings and allow you to share the page |
| dpr | persistent cookie | They collect data to identify the Facebook user ID of those who visit the page, allow you to control the "Follow us on Facebook" and "Like" buttons, collect the language settings and allow you to share the page |
| fr | persistent cookie | They collect data to identify the Facebook user ID of those who visit the page, allow you to control the "Follow us on Facebook" and "Like" buttons, collect the language settings and allow you to share the page |
| pl | persistent cookie | Persistent cookie setted by Facebook |
| presence | session cookie | They collect data to identify the Facebook user ID of those who visit the page, allow you to control the "Follow us on Facebook" and "Like" buttons, collect the language settings and allow you to share the page |
| sb | persistent cookie | They collect data to identify the Facebook user ID of those who visit the page, allow you to control the "Follow us on Facebook" and "Like" buttons, collect the language settings and allow you to share the page |
| xs | session cookie | They collect data to identify the Facebook user ID of those who visit the page, allow you to control the "Follow us on Facebook" and "Like" buttons, collect the language settings and allow you to share the page |
| wd | persistent cookie | They collect data to identify the Facebook user ID of those who visit the page, allow you to control the "Follow us on Facebook" and "Like" buttons, collect the language settings and allow you to share the page |
Twitter cookies
On this site you can set cookies from Twitter. You can find more information about the features of these cookies on the Twitter privacy policy page. Cookie are identified as:
| _ga | persistent cookie | It allows you to track the sharing of the contents on Twitter |
| _gid | persistent cookie | It collects information about the pages viewed by the user in the session |
| _twitter_sess | session cookie | It collects data about pages viewed by the user during a session |
| ads_prefs | persistent cookie | It allows you to track the sharing of the contents on Twitter |
| auth_token | persistent cookie | It understands if you are logged in to a Twitter account during the session |
| ct0 | persistent cookie | It allows you to track the sharing of the contents on Twitter |
| dnt | persistent cookie | It allows you to track the sharing of the contents on Twitter |
| eu_cn | persistent cookie | It collects information about the pages viewed by the user in the session |
| external_referer | persistent cookie | It collects information about the pages viewed by the user in the session |
| guest_id | persistent cookie | It allows you to track the sharing of the contents on Twitter |
| kdt | persistent cookie | It allows you to track the sharing of the contents on Twitter |
| personalization_id | persistent cookie | Persistent cookie installed by Twitter |
| remember_checked_on | persistent cookie | It understands if you are logged in to a Twitter account during the session |
| lang | session cookie | It collects the language settings |
| tfw_exp | persistent cookie | Persistent cookie installed by Twitter |
Mailchimp cookies
| Nome cookie | Tipologia | Descrizione / Scopo |
| MC_USER_INFO | cookie persistente | Mailchimp technical cookie that allows you to archive your e-mail address if you want to receive the newsletter. |
| OptanonConsent | cookie persistente | Cookie setted by Mailchimp |
| __zlcmid | cookie persistente | Cookie setted by Mailchimp |
| _ga | cookie persistente | Cookie udes to track the users |
| _gid | cookie persistente | Cookie setted by Mailchimp |
| _mc | cookie persistente | Cookie strictly necessary to provide you with services available through the service and to use some of its features, such as access to secure areas. |
| _mcga | cookie di sessione | Cookie strictly necessary to provide you with services available through the service and to use some of its features, such as access to secure areas. |
| _mcid | cookie persistente | Cookie strictly necessary to provide you with services available through the service and to use some of its features, such as access to secure areas. |
| __zlcmid | cookie persistente | Cookie strictly necessary to provide you with services available through the service and to use some of its features, such as access to secure areas. |
How to manage cookies?
Our website notifies visitors that we use cookies to improve the web site performance. The user chooses whether to allow cookies or not. Please, take note that while you will still be able to visit our web site after rejecting cookies, certain services and web site functionalities may not perform correctly or the content will not be displayed optimally.
Regardless of your decision, you may change your cookie settings (allow, limit, disable) at any time through relevant web browser settings. In order to use these functionalities, follow the instructions for the web browser you are using:
Per maggiori informazioni sui cookie è possibile visitare il sito www.allaboutcookies.org
Newsletter
Risolviamo sends newsletters about topics as IT news, its own services, communications about the company. No data is transferred to third party companies or is used to promote services of other companies.
Users may unsubscribe from the newsletter at any time by clicking on the appropriate link at the bottom of each communication sent or by contacting Risolviamo directly.
Disclaimer
Texts, data and information on Risolviamo web site are checked with great care.
Risolviamo cannot be blamed for damages to visitors resulting from mistakes and omissions.
Risolviamo is not responsible for the contents of the sites cited in its pages and is not liable for closing down or change of the activities of the sites mentioned by way of information, for every dispute directly or indirectly related to the contents of the sites and for consequent damages.
If not specified, all material on Risolviamo web site is copyrighted.
